Important information

Accessible tickets at Newcastle St James' Park are sold by the venue, including all presale tickets.

Please call 0344 372 1892,where a member of the team will be happy to assist you. Alternatively, you can purchase via your Newcastle United account. If you don't already have one, we recommend registering & submitting supporting documents by email before the start of the first presale. Note, approval of a new online account can take up to 4 hours from submission.

Guests requiring BSL interpretation should send in supporting documents that confirm they require this service via accessibility@nufc.co.uk no later than 1^st May 2027. Subject to relevant supporting documents being received & reviewed, you will be sold a ticket located in front of the interpreter. You will be issued a complimentary PA ticket beside that seat, should you require it. All tickets will be allocated on a first come first served basis. Please note, BSL interpretation must be requested at least 4 weeks before the event.

Telephone Number(s): 0344 372 1892

Sam Fender – Proper Massive Stadium Tour '27

St. James’ Park, Newcastle

FAQs

Sam Fender is returning to headline St. James’ Park in June 2027. Here is a guide to help you navigate your way through any questions relating to the shows and ticket sales. We want to do everything we can to make sure that tickets only end up in the hands of genuine fans.

How can I buy Tickets?

The Promoters of Sam Fender are committed to combating unethical secondary ticketing and resale.

For St.James’ Park 2027 we will be operating a mobile digital ticket sold ONLY via our approved outlets.

In preparation for on sale, we recommend that you register an account with one of the approved official outlets listed below.

Your mobile /smartphone will be your ticket which will be contained within an app or wallet. Once the tickets have been purchased you will receive a simple email confirmation as proof of purchase. This is NOT your ticket or ticket(s)

You will receive instructions on how to access your ticket(s) much nearer to the shows.

Upon arrival at the show, you will then be required to present your mobile smart phone device containing your ticket(s) and you’ll scan yourself and your party into the venue via the turnstiles/entrances. 

Who are the official outlets?

www.samfender.com will link to official outlets listed below

www.myticket.co.uk

www.gigantic.com

www.ticketmaster.co.uk

book.newcastleunited.com

www.seetickets.com

www.eventtravel.com

When are they on general sale?

All shows are on general sale from 9:30am on Friday 30th October, all tickets are subject to availability.

How do I arrange to buy tickets for someone requiring disabled access?

Persons requiring accessible seating, wheelchair bays or walking ambulant seats should register an account with the club directly at book.newcastleunited.com. Once registered then please email accessibility@nufc.co.uk and include within the email your proof of disability and the supporter number you have just created. Once the club has reviewed the documentation then we will allow accessibility privileges to your account so you can then purchase the tickets. Accessibility tickets can be purchased over the telephone on 0344 372 1892. If requiring a personal assistant, please mention this when sending your documentation and you will be sent over a personal assistant form to be completed and submitted back by the deadline provided. .If no documentation is provided, then the tickets will be cancelled, and you will be refunded for what you have currently paid.

I’ve seen tickets available on websites different than the ones listed above?

The only place to purchase tickets from are the places advertised above. Anyone else selling tickets are not an official seller and if caught will have their tickets cancelled.

What is unethical secondary ticketing and ticket resale?

Unethical secondary ticketing is when people buy tickets at face value and then re-sell them at inflated prices via non-artist approved methods and websites, thus denying real fans the chance to buy at face value. Please note, we cannot confirm that these tickets are valid or that they exist.

How many tickets can I buy?

There will be a strict limit of 6 tickets per show date per household. This restriction is in place in order to give as many people as possible a fair chance to buy tickets.

PLEASE NOTE that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.

But we want to go as a bigger group/family?

You will have to try to complete another order with another mobile device.

What are the age restrictions?

Standing: No under 14’s in standing. Under 18’s to be accompanied by an adult (over 18).

Seated: Under 18’s to be accompanied by an adult (over 18).

I can’t find my confirmation email?

In the first instance please check your junk or spam folder. If that doesn’t work, contact the customer services of the ticket agent you booked through. If you are unsure which company you bought from, this information is usually displayed in the booking confirmation, or on your credit card / bank statement.

I can’t go any more and I want to sell on my ticket. What do I do?

Resales of tickets will be enabled no later than the 1st January 2027. The reselling of any Sam Fender ticket is strictly forbidden other than through the Official face value resale platform of your original point of purchase, or www.twickets.live. Any Sam Fender ticket offered for resale elsewhere, either on or offline (including Viagogo or any other unauthorised source including all secondary ticket retail websites), will result in the entire original booking being cancelled. The original purchaser and their party will be refused admission and any other purchases they hold will also be cancelled.

Ticket Transfer

You will be able to transfer tickets no later than 1 week prior to the show.

When will we receive our tickets?

Tickets will be sent out closer to the time.

Are cameras allowed?

Professional cameras (deemed as cameras with removable lenses), video and recording equipment are strictly forbidden. Personal use cameras and smart-phone cameras are fine.

Can I get a refund if I change my mind about attending?

You can list the ticket up for resale if you can no longer attend the event only via official outlets face value resale or via Twickets. Resales of tickets will be enabled no later than the 1st January 2027.

I can’t pay by card, is there an alternative payment method?

Unfortunately, there is only the option to pay by card for this event.                  

Can I get a paper ticket?

Tickets for this event are fully digital unless this is not possible, we will allow a reasonable adjustment for those who can’t access digital tickets and provide paper tickets as a last resort.

Seating plan

Event terms & conditions

1. Ticket sales are limited to 6 tickets per household, per show. Only tickets purchased through approved agents are valid. The venue reserves the right to refuse admission.

2. Ticket resale will be enabled no later than 1st January 2027. Once enabled, resale will be permitted at no more than the price you paid (face value + booking fees). Please only use the official resale partner www.twickets.live. Selling tickets through unauthorised resale platforms will breach these T&Cs and those tickets may be cancelled.

3. A ticket is a personal, revocable license and, at all times, remains the property of the Promoters. Tickets must be surrendered to the Promoters upon request.

4. This ticket is sold on behalf of the Promoters to the Consumer. Business or traders are specifically prohibited from purchasing for this event. Any who do so will have their tickets cancelled.

5. Regardless of the method of delivery you select at purchase, we reserve the right to change ticket delivery to box office collection with Government issued photographic ID in the name of the person who booked the tickets.